FAQ

Company Credibility And Information

What does your company specialize in?

We specialize in custom printing umbrellas using digital printing and screen printing technology. With our quality and competitive price guarantee, we’ve earned our highly regarded reputation in the EU, UK, USA, and South American market.

Do you manufacture your own products? How long have you been in this business?

Yes, Hfumbrella was founded in 1987 in Guangzhou, Guangdong province, as a manufacturer of umbrellas. Over the past three decades, we’ve grown from a regional manufacturer into a global umbrella exporter as well as an umbrella solutions supplier. You can learn more about our history by visiting https://www.hfumbrella.com/history.

Where is your factory located?

We have three factories (one digital printing umbrella factory and two sewing factories)all of which are located in or near Guangzhou City.

Can I come to your factory?

Absolutely! Our factory is always open for visitation and we are happy to discuss business face to face.

What is your largest market?

We service clients all of the world. However, our largest customer bases are located in South America, Europe, Africa, and Asia.

Why should we choose you over other umbrella manufacturers?

We’ve been in business for three decades and we have a reputation for satisfying our clients. Many of our clients are even willing to testify to the quality work that we deliver.

What do you think is your most significant advantage?

Hfumbrella is the only umbrella manufacturer who owns 10 sets of printing machines. We don’t require a minimum order which is helpful to small businesses. Further, our door to door service can save buyers a lot of time and money.

What is your pricing strategy?

Economy Pricing. With this strategy, we minimize the costs associated with marketing and production to keep product prices down. We transfer our cost of business savings on to our customers.

What is the production capacity of your umbrella factory per month?

We can manufacture over 200,000 umbrellas per month.

Does your factory have holidays?

We have two major holidays; The Chinese New Year which fluctuates in dates from year to year and usually is in late January or February for 10-14days. Second, National Holiday which lasts from October 1st to 7th.

Sales Services & Trade Terms

What are your Payment terms?
1) For smaller order valued at less than USD$5,000, we will request cash or T/T payment for the full amount in advance. 2) For order values that exceed USD$5,000, we require a 30% deposit by T/T and the remaining balance payment T/T before shipment.
How much does an umbrella sample cost?

Sample costs between $30-$100 USD plus freight charges. You may also provide us with your freight collect account number with one of the major worldwide express companies (eg.: DHL, UPS, FedEx, TNT, etc.). All expenses must be paid prior to a sample being sent. Long-term customers may not be charged with the exception of freight charges.

Do I have to pay for an umbrella sample if I’ve already placed an order?

There is no sample charge if you have placed the order already.

What is the umbrella delivery time?

Sample lead time: 3-5days Bulk lead time:15-30days Transfer days:10-30days

What is the procedure before & after we close the deal? What services are you offering?

We will make a sample for your confirmation first. The next step is bulk production and quality control, followed by shipping. We will take some photos and videos to show you so that you are confident that you know what’s going on with your order.

What is the Minimum Order Quantity of your umbrellas?

For most umbrellas, there is no minimum order since we have prepared many types of materials and have our own printing machines.

What If there is a problem or defect with my umbrella order?

If your bulk order comes damaged or with any defects we will issue a refund or we will remake the umbrellas for you.

Do you have any customers in our country? Can you share their names?

We have exported umbrellas to many countries and customers around the globe. However, due to privacy purposes and NDA agreements, we are not permitted to disclose the names of any of our clients. We respect the privacy of our clients and if you do business with us, we will respect your privacy as well. Thank you for your understanding.

Can I purchase umbrellas door-to-door?

Yes, Hfumbrella offers a door-to-door service which does include tax. For an additional fee, will deliver umbrellas straight to our customer’s doors. The door-to-door program has saved many of our customers significant time.

Can you offer us a discount?
We can have a conversation about specific numbers, but let’s make sure we’re on the same page about this solution being a good fit for your needs. We do have a discount program for prospective clients who are willing to help us with local promotion, or, who are willing to demo our product to local visitors.
Do you have a Non-disclosure agreement (NDA) to protect my ideas and design?

Sure, we always protecting our client’s design as top secret. Please download the NDA format and let’s sign.

Products Features & Parameters

How many types of umbrellas do you offer? And how should I choose the most suitable model?

There are two main categories: Straight umbrellas and Folding Umbrellas. For more information on types of umbrellas, visit https://www.hfumbrella.com/different-types-umbrellas.

How do I measure umbrella size?

Whether you are buying an umbrella in the department store or ordering a customized umbrella from a manufacturer, you should know how to determine the umbrella measurement. For tips on measuring an umbrella, visit https://www.hfumbrella.com/umbrella-measurement.

How do you print on umbrellas?

There are many options for your branded printed umbrella. We use and combine a number of different print processes to create your promotional umbrella. Some of the strategies we use include dye sublimation, silk-screen, 4-color process print, transfer print, embroidery, and good old fashioned sewing and tailoring. For more information on our printing process, visit https://www.hfumbrella.com/how-to-print-umbrellas.

What’s a Teflon umbrella?

Teflon is highly versatile and is used in a wide range of industries that include the food and drink industry, aerospace, telecoms, and pharmaceuticals. For more information on Teflon, visit https://www.hfumbrella.com/teflon-you-should-know

What is a golf umbrella?

Golf umbrellas are specially designed for golfers to protect them from the sun and rain. These are larger than standard umbrellas and are designed to protect the golfer and the bag of clubs. For more information on golf umbrellas visit https://www.hfumbrella.com/what-is-a-golf-umbrella https://www.hfumbrella.com/golf-umbrellas

How do I choose the best of umbrella for our corporation?

Regardless of the kind of organization you’re in, corporate umbrellas imprinted with your corporate logo will keep your company and services ringing in your clients’minds. Here are the 10 best corporate umbrellas to get your logo printed on https://www.hfumbrella.com/10-best-corporate-umbrellas.

What’s an Advertising Beach Umbrellas?

Advertising beach umbrellas are fun 360-degree messages to promote your business. Typically distributed simply by street teams. For more information on advertising umbrellas visit https://www.hfumbrella.com/advertising-beach-umbrellas.

What’s pongee fabric?

Pongee is a medium-weight, balanced, woven fabric with an irregular filling and a fine regular warp. For more information on pongee, visit https://www.hfumbrella.com/pongee-fabric.

Can I Custom Print my Business Logo on the Umbrella Canopy or the Valance?

Most people think those custom print umbrellas are made only for big corporations or organizations. The truth is that anyone can order a custom print umbrella. What makes this extremely attractive is that they are usually very affordable regardless of how many you want to order. Typically, the more umbrellas you order, the less you’ll pay per unit. For more information visit https://www.hfumbrella.com/can-i-custom-print-business-logo-umbrella-canopy-valance.

What is the manufacturing process of digital printing on umbrellas?

For information regarding the manufacturing process of digital printing on umbrellas visit https://www.hfumbrella.com/manufacturing-process-of-digital-printing-umbrella.

What are some tips for umbrella maintenance?

For tips regarding umbrella maintenance, visit https://www.hfumbrella.com/tips-umbrella-maintenance.

How do I import umbrellas from China?

Whether you’re importing transparent, golf umbrellas, logo umbrellas or brand custom-made umbrellas in wholesale, China is a great place to get them. Not only do you get the best rates for wholesale, but you are also certain about the quality of the product that you’ve purchased provided you are certain about the type of umbrella that you need. For more information on how to import umbrellas from Chine visit https://www.hfumbrella.com/complete-guide-importing-umbrellas-china.

Is it possible to sell umbrellas in Africa?

Some business people don’t consider Africa a viable business destination due to economic factors. Ranked among the world’s poorest continents, most manufactures naturally assume that it is not possible to do profitable business in Africa. However, a close analysis of the African Market shows different prospects. For more information on selling umbrellas in Africa, visit https://www.hfumbrella.com/is-it-possible-to-sell-umbrellas-in-africa-umbrella-wholesaler-africa.